If you generally keep up with cleaning your place, a Standard Clean goes through all the areas. For example, if your bathtub or shower doesn't require heavier grout or tile cleaning. If you want a more detailed top to bottom process or your home needs a little more love and time, a Deep Clean gets your place back in shape.

We typically send 1-2 cleaning techs for each clean, so homes take between 2-5 hours depending on size, layout, and current condition. Larger or heavily detailed cleans may take longer.

We are open Monday-Friday 8 AM - 6 PM and have two arrival time slots, at 8 AM and between 11 AM - 2 PM. The afternoon is an window because morning cleans can take more or less time than predicted, so this gives us flexibility. We text when we're on the way in the afternoon.

You can book your clean completely online! Through our online booking, you'll be able to select home size, customize specific services, see an exact price, select a time, and provide payment info all on your own time. We charge on the day of the appointment.

We ask for 3 business days to fully cancel or reschedule a clean, otherwise you will be charged the full amount. To reschedule or cancel, pleas email [email protected].

Of course, we understand you may be at work or doing something else. You'll be able to provide entry instructions like a lockbox, doorman, or other method when booking online. We'll secure your place before leaving.

You'll only need to provide a vacuum and have the water working so we can properly clean. If not provided, we won't be able to fully clean. Otherwise, we bring everything else including cleaning sprays, a mop, a step stool, and other tools to complete a detailed clean.

There are a few things to do. First, ensure entry instructions are correct, like if you need to leave keys with a doorman or in a lockbox, for example. Second, declutter as much as possible - while we do pick things up to clean underneath, we need to be reasonable with time and can't move large piles of items or heavy objects. Make sure surfaces are as clear as possible! And third, secure any pets or let us know ahead of time. Our team is great with animals, we just need to be aware for everyone's safety.