If you haven't had your home professionally cleaned within the last 6 months, you'll likely need a Deep Clean. For recurring cleans, we require a Deep Clean for the initial appointment to get your home to our standard. If you're unsure, please email [email protected] with more details.

We send 1-2 cleaning techs per clean, but time will ultimately depend on your home's size, layout, and current condition.

We are open Monday-Friday 8 AM - 6 PM and have two time slots, at 8 AM and in the afternoon arriving between 11 AM - 2 PM to give our team some flexibility. For afternoon cleans we keep you updated on arrival time through text.

You can book your clean completely online! Select home size, customize specific services, see an exact price, select a time, and provide payment info all on your own. We charge on the day of the appointment.

We ask for 3 business days to fully cancel or reschedule a clean, otherwise you will be charged the full amount. To reschedule or cancel, pleas email [email protected].

Of course, we understand you may be at work or doing something else. You'll be able to provide entry instructions like a lockbox, doorman, or other method when booking online. We'll secure your place before leaving.

You'll only need to provide a vacuum and have the water working so we can properly clean. If not provided, we won't be able to fully clean. Otherwise, we bring everything else including cleaning sprays, a mop, a step stool, and other tools to complete a detailed clean.

There are a few things to do. First, ensure entry instructions are correct, like if you need to leave keys with a doorman or in a lockbox, for example. Second, declutter as much as possible - while we do pick things up to clean underneath, we need to be reasonable with time and can't move large piles of items or heavy objects. Make sure surfaces are as clear as possible! And third, secure any pets or let us know ahead of time. Our team loves animals, we just need to be aware for everyone's safety, including your pet.